Contact Us

Nexqavi™ Customer Care

Contact Us

Questions about a shaving product, order, payment, delivery, tracking, return or refund? Our support team is here to assist.

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Email Support

service@nexqavi.com

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Phone Support

+86 185 6575 4605

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Business Hours

8:00 AM–10:00 PM

Questions About an Order

Please include:

  • Your order number
  • The email address used during checkout
  • The product involved
  • A clear description of your question or issue

Damaged, Defective or Incorrect Products

If a product arrives damaged, defective, incomplete or incorrect, please contact us promptly.

Where applicable, include:

  • Your order number
  • Clear photographs or video of the product
  • Photographs of the packaging
  • A photograph of the shipping label
  • A description of the problem

Business Information

Nexqavi™
Chengdu Shuangmian Technology Co., Ltd.
Owner: Ao Xiaoying
Website: nexqavi.com
Email: service@nexqavi.com
Phone: +86 185 6575 4605
Business Hours: 8:00 AM–10:00 PM

No. 55, 9th Floor, Building 1, No. 20 Jialing Road, Wuhou District, Chengdu, Sichuan Province, China

Before Returning an Item:
Please contact customer support before shipping merchandise. Do not automatically send returns to our registered business address. Approved returns will receive the correct return destination and instructions.